Our client is looking for multiple Data Collection Officer's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Onsite trainig will be provided either in Guildford or London offices.
The core functions of this job are to -
- Conduct door‑to‑door engagement with residents, businesses, and property owners.
- Explain the project clearly, answer basic queries, and build trust with the community.
- Collect accurate information using digital or paper‑based forms.
- Carry out site observations to support project information gathering.
- Record, organise, and submit data in line with project requirements.
- Identify issues, concerns, or risks raised by residents and escalate appropriately.
- Maintain a professional and approachable presence on site at all times.
- Work closely with the project team to report progress and highlight any access challenges.
- Adhere to all health, safety, and safeguarding protocols while working in the field.
The client will be looking for candidates to demonstrate -
- Strong interpersonal and communication skills, with the ability to engage confidently with the public.
- Professional, polite, and calm manner, even in challenging or sensitive situations.
- Good attention to detail and accuracy when recording information.
- Ability to work independently and manage time effectively while on site.
- Problem‑solving mindset, especially when dealing with difficult access or reluctant respondents.
- Basic digital literacy (e.g., using tablets, mobile apps, or data‑entry tools).
- Reliability, punctuality, and a strong sense of responsibility.
- Awareness of personal safety and the ability to follow safety procedures.
- Previous experience in community engagement, surveying, customer service, or field‑based roles.
- Knowledge of the local area or similar project environments.
- Experience handling confidential or sensitive information.
